Learning & Development Assistant

TYNE & WEAR (Ref 637) PERMANENT

£25K + benefits

Our client is a hugely successful North East business, who continue to grow their HR function.  This is a newly created and crucial role in supporting the Learning and Development team.

This role is ideal for individuals passionate about continuous learning, employee development, and organisational growth. You will assist in coordinating training sessions, managing logistics, maintaining L&D records, and providing administrative support to ensure the smooth operation of the department.  This involves:

Training Coordination and Support:

• Assist in organising and scheduling training programs, workshops, and seminars.
• Coordinate logistics for training sessions, including room bookings, equipment setup, and catering arrangements.
• Communicate with participants and trainers to provide necessary information and confirm attendance.

Administrative Duties:

• Maintain and update training records, including attendee lists, feedback forms, and certification records.
• Assist in preparing training materials, such as handouts, presentations, and manuals.
• Handle administrative tasks related to training expenses, invoices, and budget tracking.

Learning Material Management:

• Support the creation and updating of e-learning courses and other digital learning materials.
• Assist in managing the Learning Management System including user access, course uploads, and reporting.

Supporting Learning Initiatives:

• Collaborate with the L&D team in developing new training programs and initiatives.
• Gather and analyse feedback from training sessions to identify areas for improvement.
• Stakeholder Engagement:
• Liaise with internal departments and external vendors to support training needs.
• Assist in organising and participating in L&D meetings, taking minutes, and following up on action items.

Person specification

• Previous experience in an administrative or coordinator role, in an L&D or HR environment.
• Strong organisational and time management skills, with the ability to prioritise and manage multiple tasks.
• Excellent communication and interpersonal skills.
• Proficient in Microsoft Office Suite and familiar with Learning Management Systems.
• A proactive approach to problem-solving and a team-oriented mindset.